Product Designer

• High Fidelity design solutions with a focus on merchant or customer experience
• Conduct stakeholder interviews and customer research to identify problems and their root causes, as well as areas for improvement
• Engage with customers to test and validate solutions
• Map user journeys for various personas across products and platforms to create a seamless solution
• Collaborate with PMs, developers, designers, and other stakeholders to align on product strategy and limitations to design the best merchant experience
• Do whatever it takes to make Nex succeed

• Have 2+ years of experience in a product design role designing mobile applications
• Have worked on the Design System
• Have a good understanding of design and usability principles
• Can create designs with challenging constraints (tech and business)
• Is proficient in using Figma for product design, Design System, and prototyping
• Can switch between working independently and being a team player
• Design with critical thinking: Create solutions with a hypothesis-driven problem solving mindset that seeks to validate desirability, usability, and other assumptions by conducting research / testing
• Have prior experience or keen interest in user research, engaging and observing customers to understand their needs, pain points, and summarising these into actionable insights
• Have deep interest in technical products and service design
• Have experience or keen interest in facilitating workshops and cross-functional brainstorming sessions
• Are highly adaptable and able to deal with ambiguities and an unstructured work environment - we are growing fast, breaking things and constantly iterating
• Speed to good quality output: Able to put together low-fi sketches, mid-fidelity wireframes to high fidelity mockups for review, within a reasonable timeframe
• Communicate well across teams

Bonus points if you have:

• Worked in the Financial Services sector or understand how payments work
• Prior experience designing mobile products
• A background or educational qualifications in Human-Centred Design, Computer Science
• Worked for a high-growth start-up before