Product Designer

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

🎨 Job Description

  • Work under supervision of a product design manager and to improve user the experience of our merchants and their various archetypes (owners, managers, cashiers and more)
  • Dissect product briefs and be able to present the ideas/solution to the team under guidance.
  • Effectively deliver features and improvements with well-defined scope.
  • Define end-to-end designs and interactions for features using Figma.
  • Document the design process for each feature, such as research findings, ideations, usability testings, release, and monitor the impact after the product release.
  • Contribute in the team cadence discussion and make short presentation to the team, as well as present team’s updates if needed
  • Responsible to get buy-in of your solution/ideas from stakeholders
  • Proactively seek/give feedback from merchants and other stakeholders to make sure concepts are meeting the intended project goal

🤹🏻 Skills

  • Should have at least 3 years of experience in the product design related roles, or design for digital products
  • Familiar with data, and can identify problem areas, map the user journey and break problems into smaller chunks for ideation and refinement
  • Experience with analytics tools to gather data from feature usage (funnel Analysis)
  • Possess a good knowledge of design fundamentals such as human computer interaction theory, using and empowering others to use design thinking frameworks and other frameworks in order to develop products
  • Able to create lo-fi and high-fi designs. Ability design for scale, and high maintainability
  • Have good knowledge of the tools such as Figma, Figjam, that are used in the design team especially product design roles
  • Knowledge of design validation, either through quantitative or qualitative research; familiarity with experimentation & usability testing
  • Excellent organizational skills. Workshop facilitation skills are a plus
  • Have a collaborative mindset to be able to work with many stakeholders

🍩 Benefit

Gojek

Jakarta
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