UX Researcher

Kredivo Group is Southeast Asia’s leading provider of digital financial services through its brands Kredivo, KrediFazz and Krom. Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom.

Kredivo Group is backed by leading financial and strategic investors such as Mizuho Financial Group, Square Peg Capital, Jungle Ventures, Naver Corp, Mirae Asset, Telkom Indonesia and Victory Park Capital among others.

🎨 Job Description

  • Independently develop quantitative and qualitative exploratory/evaluative research document (research plan, questionnaire, discussion guide) and identify best practice for both established and developing research approaches
  • Conduct in-depth primary research by employing various qualitative and quantitative research methods (survey, benchmark studies, user in depth interview, usability testing, and observational studies)
  • Capability to design, plan, and conduct usability testing with end-users to evaluate design concepts, features, and product workflows, and validate hypotheses.
  • Ability to comprehend and integrate complex technical and product requirements into research efforts
  • Generate insights from both quantitative and qualitative data, complementing other research efforts in collaboration with product designers and stakeholders.

🤹🏻 Skills

  • Bachelor Degree in Computer Science, Psychology, Management, or Subject related with Statistic and Research Method
  • 3-5 years experience working as researcher (preferably ux researcher)
  • Experience in conducting research for mobile apps, plus point for financial application
  • Strong attention to detail to ensure accurate and reliable research data collection and analysis
  • Comfortable with reading a large data set
  • Excellent communication, storytelling and presentation abilities
  • Great Interpersonal and communication skill
  • Critical thinker and problem-solving skill

🍩 Benefit

Kredivo

Jakarta
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